Kazuhiro Itoh

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Recent activity by Kazuhiro Itoh Recent activity Votes
  • I think someone might have signed in to my account. What should I do?

    Please contact our Support Team, explaining why you think someone might have gained unauthorized access to your account, when this might have happened, and any other relevant information.

  • An item disappeared.

    If one of your items has disappeared and it was not as a result of your actions in-game, please contact our Support Team and include the following information:- Name of the item lost- Time and date...

  • What are Immersive Highlights?

    Immersive Highlights is a feature that allows fans to view highlight videos from real matches with an immersive free-viewpoint experience using the "Electronic Performance Tracking Systems (EPTS)" ...

  • What is the MH QUIZ?

    The MH QUIZ is a quiz that corresponds to Immersive Match Highlights. Instead of questions about things like player names, it contains questions such as "What point did the player shoot from?" or "...

  • What is a "Book Score"?

    This is the score you can achieve by clearing Daily Challenges in the Fan Book. You can obtain rewards, such as Man City Points, by reaching certain scores.

  • As the host of a Party, can I invite users who are not my Friends?

    Yes, Party invitations can also be sent to users who are not in your Friend list.

  • Can avatars be edited later on?

    An avatar's face, body, and shape can be edited even after its initial creation.

  • How can I control my avatar?

    You can control the avatar by using the virtual joystick located on the bottom-left side of the screen. You can jump by tapping the designated button located in the bottom-right corner of the sc...

  • My avatar was created automatically, how do I customize it?

    If you participated in a past Beta test and already have an account as a result, participating in this test will cause the system to set your avatar to a particular design automatically. You can cu...

  • The app is not functioning correctly.

    Please try signing in again after restarting your device as well as moving to a location with a stable network connection. If the above does not improve the issue, please contact our Support Team w...