Kazuhiro Itoh

Please contact our Support Team, explaining why you think someone might have gained unauthorised access to your account, when this might have happened, and any other relevant information.

If one of your items has disappeared and it was not as a result of your actions in-game, please contact our Support Team and include the following information:- Name of the item lost- Time and date...

Immersive Highlights is a feature that allows fans to view highlight videos from real matches with an immersive free-viewpoint experience using the "Electronic Performance Tracking Systems (EPTS)" ...

The MH QUIZ is a quiz that corresponds to Immersive Match Highlights. Instead of questions about things like player names, it contains questions such as "What point did the player shoot from?" o...

This is the score you can achieve by clearing Daily Challenges in the Fan Book. You can obtain rewards, such as Man City Points, by reaching certain scores.

Yes, Party invitations can also be sent to users who are not in your Friend list.

An avatar's face, body, and shape can be edited even after its initial creation.

You can control the avatar by using the virtual joystick located on the bottom-left side of the screen. You can jump by tapping the designated button located in the bottom-right corner of the screen.

If you participated in a past Beta test and already have an account as a result, participating in this test will cause the system to set your avatar to a particular design automatically. You can cu...

Please try signing in again after restarting your device as well as moving to a location with a stable network connection. If the above does not improve the issue, please contact our Support Team w...